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Baggage Information Check-in Time Boarding Inflight Meals & Special Meals
Special Service Conditions of Carriage Questionnaire  
Baggage Information
ˇECheck-in Baggage
All sectors (except MFM-MNLv.v. Sector)
Class Free Baggage Allowance
Business Class 30kg
Economy Class 20kg
Infant 10kg
ˇECabin Baggage
Cabin Baggage is restricted 1 piece only, with maximum weight of 7 kg. Total size of cabin baggage per passenger must not exceed 56 cm x 36 cm x 23 cm.

In addition to your allowances, passengers may also carry onboard the following items free:
ˇEA small briefcase, handbag, or backpack.
ˇEAn umbrella, walking stick or crutches.
ˇEAn overcoat or shawl.
ˇEA small camera or a pair of binoculars.
ˇEA laptop or notebook computer (no more than 4 kg or 9 lb in weight).
ˇEA infant bassinet or cot (that can fit on fold down shelves and can be properly secured) .
ˇEInfant food and nappies (for consumption in flight).
ˇEA collapsible pushchair (if cabin stowage is available) * NOTE: Baby buggies and adult wheelchairs must be checked-in as hold baggage.
ˇEReasonable amount of reading matter.
ˇESome duty free items.
ˇEExcess Baggage Charge
The excess baggage charge per kilogram is 1.5% of the highest normal direct adult one way Y class fare.
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Check-in Time
Passengers are required to check in at least two hours before flight departure. The check in counter will be closed 40 minutes before departure.

* According to the regulation of Beijing Airport Authority, check-in counters for flights departing from Beijing Terminal 3 shall be closed one hour before the Schedule Time of Departure.
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Boarding
Passengers are required to proceed to Immigration immediately after check-in and stand by. at boarding gate at least 30 minutes before departure time. Boarding gate closes 10 minutes before departure. Passengers who are late may not be allowed to board.
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Inflight Meals & Special Meals
We offer the following Inflight Meals and Special Meals :
SECTOR FLIGHT NO. CLASS NORMAL MEAL SPECIAL MEAL
Beijing - Macau NX001,005 Business Class Hot Lunch or Dinner CHML
DBML
FPML
HNML
LCML
LFML
VGML
VGML(W)

*
Using "Offer ALL(exc. BBML)" in the following table.
Economy Class
NX007 Business Class Hot Breakfast
Economy Class
Macau - Beijing NX002,008 Business Class Hot Lunch or Dinner BBML
CHML
VGML
Economy Class
NX006 Business Class Hot Breakfast
Economy Class
Nanjing - Macau NX127 Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Nanjing NX128 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Shanghai - Macau NX137 Business Class Hot Breakfast Offer ALL
(exc. BBML)
Economy Class
NX109,135 Business Class Hot Light Meal
Economy Class Hot Lunch or Dinner
Macau - Shanghai NX110,138,136 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Xiamen - Macau NX131 Business Class Hot Snack VGML only
Economy Class
Macau - Xiamen NX132 Business Class Hot Snack BBML
CHML
VGML
Economy Class Hot Snack
Hangzhou - Macau NX121 Business Class Hot Breakfast Offer ALL
(exc. BBML)
Economy Class
NX225 Business Class Hot Light Meal
Economy Class Hot Lunch or Dinner
Macau - Hangzhou NX122,226 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Chengdu - Macau NX197 Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Snack CHML
VGML
Macau - Chengdu NX198 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Nanning - Macau NX195,191
(dop2.4.6)
Business Class Hot Snack VGML only
Economy Class
Macau - Nanning NX196,192
(dop2.4.6)
Business Class Hot Snack BBML
CHML
VGML
Economy Class
Ningbo - Macau NX161 Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Ningbo NX162 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Hefei - Macau NX029(dop1.3.6) Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Hefei NX030(dop1.3.6) Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Chongqing - Macau NX181(dop2.4.5.7) Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Chongqing NX182(dop2.4.5.7) Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Taiyuan - Macau NX015 Business Class Hot Breakfast Offer ALL
(exc. BBML)
Economy Class
Macau - Taiyuan NX016 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Shenyang - Macau

NX067(dop1.2.3.4.5.6)

NX067(dop7)
eff:1Jul~31Aug & 13Sep~15Oct2014

Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class
Macau - Shenyang

NX068(dop1.2.3.4.5.6)

NX068(dop7)
eff:1Jul~31Aug & 13Sep~15Oct2014

Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Taipei(TaoYuan) - Macau NX605,619 Business Class Hot Breakfast Offer ALL
(exc. BBML)
Economy Class
NX609,615 Business Class Hot Light Meal
Economy Class
Macau -
Taipei(TaoYuan)
NX608 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Snack
NX610,618,620 Business Class Hot Light Meal
Economy Class
Kaohsiung - Macau NX661 Business Class Hot Snack VGML only
Economy Class
Macau - Kaohsiung NX660 Business Class Hot Snack BBML
CHML
VGML
Economy Class Hot Snack
Bangkok - Macau

NX881, 879

NX885(dop1.3.5)
eff:1Jul~31Aug & 13Sep~15Oct2014

Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Bangkok NX880,882 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
NX886(dop1.3.5)
eff:1Jul~31Aug & 13Sep~15Oct2014
Business Class

Hot Breakfast

BBML
CHML
VGML
Economy Class
Osaka - Macau NX837
(dop1.3.5.7)
Business Class Hot Light Meal Offer ALL (exc. BBML)
Economy Class
Macau - Osaka NX838
(dop1.3.5.7)
Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Tokyo -Macau NX861 (dop2.4.6.7) Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Macau -Tokyo NX862 (dop2.4.6.7) Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Seoul - Macau NX825 Business Class Hot Breakfast CHML
VGML
Economy Class
NX819(dop1.3.5.7) Business Class Hot Light Meal CHML
VGML
Economy Class
Macau - Seoul NX826 Business Class Hot Light Meal BBML
CHML
VGML
Hot Snack
NX820(dop1.3.5.7) Economy Class Hot Light Meal
Hot Lunch or Dinner
Danang - Macau NX869(dop3.6)
NX875(dop1.2.5)
Business Class Hot Snack BBML
CHML
VGML
Economy Class Snack Box NO SPECIAL MEAL AVAILABLE
Macau - Danang NX870(dop3.6)
NX876(dop1.2.5)
Business Class Hot Snack BBML
CHML
VGML
Economy Class Snack Box NO SPECIAL MEAL AVAILABLE
Zhengzhou - Macau NX081 Business Class Hot Light Meal Offer ALL (exc. BBML & HNML)
Economy Class
Macau - Zhengzhou NX082 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Hanoi - Macau NX891(dop1.4)
NX897(dop3.7)
Business Class Hot Snack BBML
CHML
VGML
Economy Class Snack Box NO SPECIAL MEAL AVAILABLE
Macau - Hanoi NX892(dop1.4)
NX898(dop3.7)
Business Class Hot Snack BBML
CHML
VGML
Economy Class Snack Box NO SPECIAL MEAL AVAILABLE

ˇ@ˇ@Normal Meal:
ˇD Hot Lunch or Dinner -- Main Course, Fruits or Appetizer, Dessert
ˇD Hot Light Meal -- Main Course, Cake or Fruits
ˇD Hot Breakfast -- Mian Course, Fruits
ˇD Light Meal -- Main Course
ˇD Cold Snack -- MFM Delicious Cookie, Peanuts
 

ˇ@ˇ@Special Meal:
ˇDBBML -- Baby Meal ˇDFPML -- Fruit Platter
ˇDCHML -- Child Meal ˇDHNML-- Hindu Meal
ˇDDBML -- Diabetic Meal ˇDLCML --Low Calorie Meal
ˇDLFML -- Low Fat / Low Cholesterol Meal  
ˇDVGML -- Oriental Vegetarian Meal  
ˇDVGML(W) -- Western Vegetarian Meal  
     
     
The above special meal provision will be changed according to different flights, please check with our reservation at least 24 hours before your departure.
OR complete the online application (24 hours before departure) for the special meal request:

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Special Services
Air Macau will tender special services to the followings:
  1. Unaccompanied Minors/Young Passengers;
  2. Passengers require stretcher or wheelchair;
  3. Handicapped Passengers;
  4. Animals/Pets Transportation.
ˇE Acceptance of Unaccompanied Minors/Young Passengers
Age Conditions

Infant and child up to 5 years of age
(not having reached its 5th birthday)

Not accepted for unaccompanied travel.

UM ˇV 5 years
(having reached its 5th birthday)

Can be accepted for travelling without escort as long as his/her guardian will accompany to see off/pick up at the arrival/departure airport.

YP ˇV over 12 years of age, having
reached its 12th birthday and under 18 years of age.

Can travel unaccompanied.
Remark:
  1. Request for UM/YP service booking should be made at least 7 days in advance at our town offices.
  2. Provide Full details of contact persons at both the point of origin and the final destination (name, relationship address, phone numbers, fax number.)
  3. Hand overs of UM/YP must be carried out with documentary proof.
ˇEStretcher Case
  1. Only 1 stretcher case is allowed per flight in Economy Class only.
  2. Stretcher case booking should be made at least 4 days in advance at our Town Offices.
  3. Booking of hospital at final destination must be confirmed by passenger before travelling.
  4. An attending physician or family member must accompany the stretcher case passenger.
  5. Passengers are required to hand out the Medical Certification Letter signed by local authorized hospital for medical clearance purpose.
ˇEHandicapped Passengers
  1. Maximum 6 Handicapped passengers can be accepted per flight.
  2. Completely handicapped passenger must be accompanied by an attending physician or family member.
ˇEAnimals / Pets Transportation
  1. Acceptance of domestic animals such as dogs, cats, birds, etc., for carriage as baggage in the load compartments of Air Macau aircraft, is subject to the following conditions:
    1. being properly and safely caged in a suitable container which does not permit its escape or the protruding of its legs; the container shall be supplied by the passenger;
    2. being healthy, clean, odorless and harmless; pregnant females shall not be accepted;
    3. all governmental and veterinary regulations have been complied with.
  2. The animal can only be carried as registered checked baggage in the same flight of owner passenger, provided the type of aircraft permits the carriage in load compartments considering the dimension of the animal.
  3. Large dimensions, unaccompanied or wild animals shall be accepted as cargo.
  4. The cost will be charged as "Excess Baggage Charges".
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Conditions of Carriage

Advice to International Passengers on Limitation of Liability

Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including any portion entirely within the country of origin or destination. For such passengers on a journey to, from, or with an agreed stopping place in the United States of America, the Convention and special contracts of carriage embodied in applicable tariffs provide that the liability of certain carriers parties to such special contracts, for death of or a personal injury to passengers is limited in most cases to proven damages not exceed US$ 75,000 per passenger*, and that this liability up to such limit shall not depend on negligence on the part of the Carrier. For such passengers travelling by a carrier not a party to such special contracts or on a journey not to, from, or having an agreed stopping place in the United States of America, liability of the carrier for death or personal injury to passengers is limited in most cases to approximately US$ 10,000 or US$ 20,000.

The names of carriers parties to such special contracts are available at all ticket offices of such carriers and may be examined on request.

Additional protection can usually be obtained by purchasing insurance from a private Company. Such insurance is not affected by a limitation of the carrier's liability under the Warsaw Convention or such special contracts of carriage. For further information please consult your Airline or Insurance Company Representative.

*Note: The limit of liability of US$75,000 above is inclusive of legal fees and costs except that in the case of a claim brought in a state where provision is made for separate award of legal fees and costs, the limit shall be the sum of US$ 58,000 exclusive of legal fees and costs.

Notice of Baggage Liability Limitations
Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For most international travel (including domestic portions of international journeys)the liability limit is approximately US$ 20.00 per kilo for checked baggage and US$ 400.00 per passenger for unchecked baggage. For travel wholly between U.S. points, Federal rules require any limit on an airline's baggage liability to be at least US$ 1,250.00 per passenger. Excess valuation may not be declared on certain types of articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.
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Questionnaire
If you have recently flown on Air Macau, we shall appreciate your evaluation and comments on our service by filling out the questionnaire. Comments
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