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Baggage Information Check-in Time Boarding Inflight Meals & Special Meals
Special Service Conditions of Carriage Questionnaire  
Baggage Information
ˇECheck-in Baggage free allowance (All sectors)
Class Free Baggage Allowance
Business Class 30kg
Economy Class 20kg
Infant 10kg
ˇEExcess Baggage Charge
Cabin Baggage is restricted 1 piece only, with maximum weight of 7 kg. Total size of cabin baggage per passenger must not exceed 56 cm x 36 cm x 23 cm.

ˇEDimension of Cabin Baggage
Cabin Baggage is restricted to 1 piece per passenger only, with maximum weight of 7 kg (15lbs). Maximum dimension must not exceed 56 cm x 36 cm x 23 cm.

In addition, passengers may allowed to carry onboard the following items for free:
ˇEA small briefcase, handbag, or backpack.
ˇEAn umbrella, walking stick or crutches.
ˇEAn overcoat or shawl.
ˇEA small camera or a pair of binoculars.
ˇEA laptop or notebook that under 4 kg or 9 lbs in weight (including case and accessories).
ˇEA infant bassinet or cot (that can fit on fold down shelves and can be properly secured) .
ˇEInfant food and nappies (for consumption in flight).
ˇEA collapsible pushchair (if cabin stowage is available) * NOTE: Baby buggies and adult wheelchairs must be checked-in as hold baggage.
ˇEReasonable amount of reading matter.
ˇESome duty free items.
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Check-in
Passengers are required to check in at least two hours before flight departure. The check in counter will be closed 40 minutes before departure time.

* According to Beijing Airport Authority, check-in counters for flights departing from Beijing Terminal 3 shall be closed one hour before the Schedule Time of Departure.Passengers may proceed to Airport for check-in in advance to avoid missing your flight.
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Boarding
Passengers are required to proceed to Immigration and security checkpoint immediately after check-in and stand by. Passengers shall arrive at boarding gate at least 30 minutes before departure time. Boarding gate closes 10 minutes before departure. Late show passengers may not be allowed to board.
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Inflight Meals & Special Meals
We offer the following Inflight Meals and Special Meals :
SECTOR FLIGHT NO. CLASS NORMAL MEAL SPECIAL MEAL
Beijing - Macau NX001,005 Business Class Hot Lunch or Dinner CHML
DBML
FPML
HNML
LCML
LFML
VGML
VGML(W)

*
Using "Offer ALL(exc. BBML)" in the following table.
Economy Class
NX007 Business Class Hot Breakfast
Economy Class
Macau - Beijing NX002,008 Business Class Hot Lunch or Dinner BBML
CHML
VGML
Economy Class
NX006 Business Class Hot Breakfast
Economy Class
Nanjing - Macau NX127 Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Nanjing NX128 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Shanghai - Macau NX137 Business Class Hot Breakfast Offer ALL
(exc. BBML)
Economy Class
NX109,135 Business Class Hot Light Meal
Economy Class Hot Lunch or Dinner
Macau - Shanghai NX110,138,136 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Xiamen - Macau NX131 Business Class Hot Snack

VGML
VGML(W)

Economy Class
Macau - Xiamen NX132 Business Class Hot Snack VGML only
Economy Class Hot Snack
Hangzhou - Macau NX121 Business Class Hot Breakfast Offer ALL
(exc. BBML)
Economy Class
NX225 Business Class Hot Light Meal
Economy Class Hot Lunch or Dinner
Macau - Hangzhou NX122,226 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Chengdu - Macau NX197 Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class
Macau - Chengdu NX198 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Nanning - Macau NX195,191
(dop2.4.6)
Business Class Hot Snack

VGML
VGML(W)

Economy Class
Macau - Nanning NX196,192
(dop2.4.6)
Business Class Hot Snack VGML only
Economy Class
Ningbo - Macau NX161 Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Ningbo NX162 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Hefei - Macau NX029(dop1.3.6) Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Hefei NX030(dop1.3.6) Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Chongqing - Macau NX181(dop2.4.5.7) Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Chongqing NX182(dop2.4.5.7) Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Taiyuan - Macau NX015 Business Class Hot Breakfast Offer ALL
(exc. BBML)
Economy Class
Macau - Taiyuan NX016 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
Shenyang - Macau

NX067(dop1.2.3.4.5.6)

NX067(dop7)
eff:1Jul~31Aug & 13Sep~15Oct2014

Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class
Macau - Shenyang

NX068(dop1.2.3.4.5.6)

NX068(dop7)
eff:1Jul~31Aug & 13Sep~15Oct2014

Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Taipei(TaoYuan) - Macau NX605,619 Business Class Hot Breakfast Offer ALL
(exc. BBML)
Economy Class
NX609,615 Business Class Hot Light Meal
Economy Class
Macau -
Taipei(TaoYuan)
NX608 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Snack
NX610,618,620 Business Class Hot Light Meal
Economy Class
Kaohsiung - Macau NX661 Business Class Hot Snack VGML only
Economy Class
Macau - Kaohsiung NX660 Business Class Hot Snack BBML
CHML
VGML
Economy Class Hot Snack
Bangkok - Macau

NX881, 879

NX885(dop1.3.5)
eff:1Jul~31Aug & 13Sep~15Oct2014

Business Class Hot Light Meal Offer ALL
(exc. BBML)
Economy Class Hot Lunch or Dinner
Macau - Bangkok NX880,882 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class Hot Lunch or Dinner
NX886(dop1.3.5)
eff:1Jul~31Aug & 13Sep~15Oct2014
Business Class

Hot Breakfast

BBML
CHML
VGML
Economy Class
Osaka - Macau NX837
(dop1.3.5.7)
Business Class Hot Light Meal CHML
VGML
Economy Class
Macau - Osaka NX838
(dop1.3.5.7)
Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Tokyo -Macau NX861 (dop2.4.6.7) Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Macau -Tokyo NX862 (dop2.4.6.7) Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Seoul - Macau NX825 Business Class Hot Breakfast CHML
VGML
Economy Class
NX819(dop1.3.5.7) Business Class Hot Light Meal CHML
VGML
Economy Class
Macau - Seoul NX826 Business Class Hot Light Meal BBML
CHML
VGML
Hot Snack
NX820(dop1.3.5.7) Economy Class Hot Light Meal
Hot Lunch or Dinner
Danang - Macau NX869(dop3.6)
NX875(dop1.2.5)
Business Class Hot Snack VGML only
Economy Class Snack Box NO SPECIAL MEAL AVAILABLE
Macau - Danang NX870(dop3.6)
NX876(dop1.2.5)
Business Class Hot Snack VGML only
Economy Class Snack Box NO SPECIAL MEAL AVAILABLE
Zhengzhou - Macau NX081 Business Class Hot Light Meal Offer ALL (exc. BBML)
Economy Class
Macau - Zhengzhou NX082 Business Class Hot Light Meal BBML
CHML
VGML
Economy Class
Hanoi - Macau NX891(dop1.4)
NX897(dop3.7)
Business Class Hot Snack VGML only
Economy Class Snack Box NO SPECIAL MEAL AVAILABLE
Macau - Hanoi NX892(dop1.4)
NX898(dop3.7)
Business Class Hot Snack VGML only
Economy Class Snack Box NO SPECIAL MEAL AVAILABLE

ˇ@ˇ@Normal Meal:
ˇD Hot Lunch or Dinner -- Main Course, Fruits or Appetizer, Dessert
ˇD Hot Light Meal -- Main Course, Cake or Fruits
ˇD Hot Breakfast -- Main Course, Fruits
ˇD Light Meal -- Main Course
ˇD Cold Snack -- MFM Delicious Cookie, Peanuts
 

ˇ@ˇ@Special Meal:
ˇDBBML -- Baby Meal ˇDFPML -- Fruit Platter
ˇDCHML -- Child Meal ˇDHNML-- Hindu Meal
ˇDDBML -- Diabetic Meal ˇDLCML --Low Calorie Meal
ˇDLFML -- Low Fat / Low Cholesterol Meal  
ˇDVGML -- Oriental Vegetarian Meal  
ˇDVGML(W) -- Western Vegetarian Meal  
     
     
The above special meal provision will be changed according to different flights, please check with our reservation at least 24 hours before your departure.
OR complete the online application (24 hours before departure) for the special meal request:

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Special Services
Air Macau tender special services to the followings:
  1. Unaccompanied Minor/Young Passenger;
  2. Passenger requires stretcher or wheelchair;
  3. Passenger disabilities (Wheelchair, Visual Impairment, Hearing Impairment, Cognitive Impairment and Oxygen In-flight..etc);
  4. Expectant Mother;
  5. Animal/Pet Transportation.
ˇE Acceptance of Unaccompanied Minors/Young Passengers
Age Conditions

A child up to 5 years of age
has not reached its 5th birthday yet)

Not accepted.

UM ˇV 5 years of age,
having reached its 5th birthday and under 12 years of age

Accept with UMˇ¦s parent/guardian will see off/pick up at the departure/arrival airport.

YP ˇV over 12 years of age, having
reached its 12th birthday and under 18 years of age.

Accept.
Remark:
  1. Reservation of UM/YP service request should be made at least 3 working days in advance at Air Macau Ticketing/Reservation office for appropriate pre-arrangements.
  2. Parent/ Guardian should provide Full details of contact persons at both the point of origin and final destination (Such as name, relationship address, phone numbers, cell phone numbers, fax number.)
  3. Handover of UM/YP must be carried out with documentary proof.
  4. Purchase of special flight ticket is required.
  5. For further information, please contact Air Macau Ticketing/Reservation office.
ˇEPassenger requires stretcher
  1. Each flight allows 1 stretcher case in Economy Class only.
  2. Stretcher case booking should be made at least 7 working days in advance at Air Macau Ticketing/Reservation office
  3. Booking of hospital at final destination must be confirmed by passenger before travelling.
  4. An attending physician or family member must accompany the stretcher case passenger during the journey.
  5. Passenger is required to submit a Medical Certification signed by local authorized hospital for medical clearance purpose.
  6. Purchase of special flight ticket is required.
  7. For further information, please contact Air Macau Ticketing/Reservation office.
ˇEPassenger with disabilities (Wheelchair, Visual Impairment, Hearing Impairment, Cognitive Impairment and Oxygen In-flight..etc)
  1. Maximum 6 passengers with disabilities can be accepted per flight.
  2. It is recommended that passenger should make a reservation at least 7 working days in advance at Air Macau Ticketing/Reservation office.
  3. Full disabled passenger must be accompanied by an attending physician or family member.
  4. Specific passenger is required to submit a Medical Certification signed by local authorized hospital for medical clearance purpose.
  5. There are certain restrictions to wheelchair with batteries (non-spillable or lithium batteries) as checked baggage, Injections during the flight (e.g. Insulin) and Portable Medical Electronic Devices. Please contact Air Macau Ticketing/Reservation office.
  6. For further information, please contact Air Macau Ticketing/Reservation office.
ˇEˇE Expectant Mother/Pregnant Women
Condition of Pregnancy Duration of Pregnancy (calculated using Estimated Date of Delivery) Acceptance/ Non-acceptance of Travel
Single, Uncomplicated Up to and including 28th week Accept without restrictions.
29th week Up to and including 36th week Accept with medical certificate.
Beyond end of 36th week
Not accept.
Multiple,Uncomplicated Up to and including 28th week
Accept without restrictions.
29th week Up to and including 32nd week
Accept with medical certificate.
Beyond end of 32nd week
Not accept.
Complicated Pregnancy
Assessment by registered medical practitioner or hospital and acceptance by Air Macau on individual basis.
Mother/ new-born baby
Beyond first 7 days after delivery/ birth. Accept.
Within first 7 days after delivery/ birth. Not accept.
Remark:
  1. A medical certificate issued within 7 days prior to the departure date by a registered medical practitioner is required. The medical certificate shall include:
  2. a) Personal data of expectant mother: Name, age, single or multiple pregnancies, the Estimated Date of Delivery.
  3. b) The condition of expectant mother: Good health condition. the pregnancy is progressing normally, without complications and is fit for travelling by air.
  4. c) Flight schedule arrangement: Schedule and date of the travel, any stop involved. Any medications required during the flight, Special care on the plane or not.
  5. d) The certificate shall be legibly written with local and/or English language, validated with official stamp by registered medical practitioner or hospital.
  6. It is recommended that all expectant mothers carry valid medical certification. If the expectant mother chooses not to carry any medical certification, Air Macau may reserve the right, under certain circumstances, to refuse boarding.
  7. For further information, please contact Air Macau Ticketing/Reservation office.
ˇEAnimal / Pet Transportation
  1. For further information, please contact Air Macau Ticketing/Reservation office.
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Conditions of Carriage

Advice to International Passengers on Limitation of Liability

Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including any portion entirely within the country of origin or destination. For such passengers on a journey to, from, or with an agreed stopping place in the United States of America, the Convention and special contracts of carriage embodied in applicable tariffs provide that the liability of certain carriers parties to such special contracts, for death of or a personal injury to passengers is limited in most cases to proven damages not exceed US$ 75,000 per passenger*, and that this liability up to such limit shall not depend on negligence on the part of the Carrier. For such passengers travelling by a carrier not a party to such special contracts or on a journey not to, from, or having an agreed stopping place in the United States of America, liability of the carrier for death or personal injury to passengers is limited in most cases to approximately US$ 10,000 or US$ 20,000.

The names of carriers parties to such special contracts are available at all ticket offices of such carriers and may be examined on request.

Additional protection can usually be obtained by purchasing insurance from a private Company. Such insurance is not affected by a limitation of the carrier's liability under the Warsaw Convention or such special contracts of carriage. For further information please consult your Airline or Insurance Company Representative.

*Note: The limit of liability of US$75,000 above is inclusive of legal fees and costs except that in the case of a claim brought in a state where provision is made for separate award of legal fees and costs, the limit shall be the sum of US$ 58,000 exclusive of legal fees and costs.

Notice of Baggage Liability Limitations
Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For most international travel (including domestic portions of international journeys)the liability limit is approximately US$ 20.00 per kilo for checked baggage and US$ 400.00 per passenger for unchecked baggage.Excess valuation may not be declared on certain types of articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.
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Questionnaire
If you have recently flown on Air Macau, we shall appreciate your evaluation and comments on our service by filling out the questionnaire. Comments
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