Air Macau
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| Corporate Identity | Route Map | Vision Statement | Mission Statement | Formation & Shareholders |
| Headquarters Information |

Air Macau was established on 13 September 1994. Its commercial inauguration was on 09 November 1995. Air Macau is a regional company based in Macau. At the moment, our destinations include Beijing, Chengdu, Guilin, Nanjing, Shanghai, Xiamen, Hangzhou, Nanning, Osaka, Manila, Seoul, Bangkok, Osaka, Kaohsiung and Taipei.

In the fleet of Air Macau, there are 7 Airbus A321, 2 Airbus A320, 5 Airbus A319, 2 A300B4F freighters.

There are 939 staffs in Air Macau on 30 Sept. 2009. Others come from 36 countries and regions from all over the world. The average age of our staff is 28 years old.

Since its inception, the unique product of ONE PLANE SERVICE ACROSS THE STRAIT by Air Macau has been playing a vital and significantly important role in the air transportation of passengers across the Taiwan Strait.

With the rapid development of economy in Macau in recent years, specially after Macau was listed in the World Culture Heritage by UNESCO, Air Macau is transporting more and more tourist to Macau not only cross the strait but from other countries of Asia as well, such as: South Korea, Japan, etc.

Air Macau launches its new Privileges mileage frequent flyer program/the privileges to recognize and reward its most loyalty passengers from February 1st, 2005, the Privileges offers passengers the most generous redemption scheme of any frequent flyer program in Asia, allowing loyalty passengers to redeem free tickets as well as upgrading quickly and efficiently.

Air Macau completed all certifications of ISO9001:2000 on 23 Dec. 2005.

On 30 March 2009, Air Macau completed the IATA Operational Safety Audit (IOSA).

Air Macau provides the convenient transportation services for the local citizens, contributes to the local economic developments and the cultural exchange of cross-Strait and contributes to the developments of tourism in Macau SAR.


Corporate Identity
Air Macau's logo is a fusion of a lotus, the symbol of Macau and a dove, the symbol for international peace. The high flying dove represents our vision of the highest standard of safety, reliability and quality services. Our ambition is to become a preferred airline of highest quality standard on which passengers can rely to fly safely, peacefully and comfortably.
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Route Map
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Vision Statement

Air Macau will become a preferred airline in Asia providing quality transportation services to global destinations. With Macau (China's southern gateway), as its hub and headquarters, we offer convenient connections between World's major cities and China.

Following the new casinos and theme parks being established and the inclusion of Macau in the list of the World Cultural Heritage and the conclusion of CEPA - Closer Economics Partnership Agreement, we also aim to promote macau as a tourist and trade destination.

To become a preferred airline, we strive to exceed customers' expectation first time every time. We recruit the right talent of staff through open and fair competition for the right position. We provide staff with fair compensation & insurance, training & development, safe & pleasant work place. We contribute as a conscientious corporate citizen to the social welfare & the preservation of natural environment in the cities we served.

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Mission Statement
 
To achieve the highest standards of safety and reliability
To deliver quality customer services
To generate earning for re-investment and return to shareholders
To optimise resource utilisation and maximise productivity
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Formation & Shareholders
 
Authorized Capital:   MOP 400,000,000.00
(USD 50,000,000.00)
Date of Establishment:  13th September, 1994
Date of Commercial Operation:   9th November, 1995

Shareholders
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Headquarters Information
 
Department
Tel. Fax
General Administration Office
398 Alameda Dr. Carlos D'Assumpcao, 12-18 andar, Macau
(853) 8396-6888 (853) 8396-6866
Commercial Department (853) 8396-6201 (853) 8396-6366
Finance Department (853) 8396-6901 (853) 8396-6966
General Affairs Department (853) 8396-6601 (853) 8396-6866
Customer Services Handling Department (853) 8396-6401 (853) 8396-6455
Flight Operations Department (853) 8396-6501 (853) 8396-6566
Engineering & Maintenance Department (853) 8396-6701 (853) 8396-6766
Cargo Department
    - Cargo Operations


    - Cargo Sales/Marketing

    - Cargo Airport Office

(853) 8396-6232
(853) 8396-6234
(853) 8396-6240

(853) 8396-6231

(853) 8898-3250
(853) 8898-3216

(853) 8396-6666



(853) 8396-6666

(853) 8898-3381
Reservations & Ticketing Office
398 Alameda Dr. Carlos D'Assumpcao, R/C, Macau

(853) 8396-5555

(853) 8396-5666
Customer Services Handling - Airport Office (853) 8898-3300 (853) 8898-3215
Flight Information Enquiry Centre (853) 8898-3388 (853) 8898-3366
Customer Services Handling - Lost and Found (853) 8898-3211 (853) 8898-3255
Customer Services Handling - Airport Ticketing Counter (853) 8898-3388 (853) 8898-3366
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